Use case · Sales and ordering

Every store called.
Every order captured.

A proactive rep that knows each store's history, calls in their language, times the order to their reorder cycle, and writes it straight into your ERP.

Built forSales and commercial · Telesales · Key account teams

A reorder call, start to finish01:12
Riverside WholefoodsLeeds · ENOrders every fortnight. Last call: 14 days ago.
AGENTOur data shows you're due a reorder of oat milk. Should we place your usual order of 12 cartons?
SHOPMake it fifteen, but can it come Thursday instead?
AGENTGreat, I know you usually order around 20 cartons of sparkling water, should I add these too?
SHOPGo on then, twenty of those as well.

WHAT LANDED IN THE ERP

15 cartons oat milk20 cartons sparkling, upsellDelivery moved to Thursday

The long tail is where
the growth is hiding.

A rep can hold maybe 120 accounts properly. Everything past that gets a call when there's time, which means it gets a call when something has already gone wrong.

The agent takes the tail. Same cycle, same questions, same discipline, on ten thousand outlets if that's what you have.

What the agent does
on a sales call.

Reorder on cycle

Calls land when the outlet is actually due, based on their own ordering rhythm rather than a call list.

Upsell in context

New lines and promotions offered to the outlets they suit, with the reasoning said out loud.

Winback

Accounts that have gone quiet get a call that asks what changed, then acts on the answer.

Inbound too

When an outlet rings in, the same agent takes the order instead of it going to voicemail.

Personalised voice agents for your entire customer base.